FAQ
Frequently Asked Questions (FAQ)
Welcome to Kintish's FAQ section! We’ve answered some of the most common questions to help you quickly find the information you need about our kids' clothing, shipping, returns, and more.
GENERAL QUESTIONS
Q: What is Kintish?
A: Kintish is an online store offering a delightful collection of unicorn sweatshirts, kids sweatshirts, and trendy new arrivals. Our products are designed to be playful, comfortable, and perfect for daily wear or special occasions.
Q: What materials are Kintish products made from?
A: All Kintish sweatshirts are made from soft, high-quality fabrics that are gentle on children’s skin, durable for everyday adventures, and cozy enough for all-day comfort.
Q: How can I contact Kintish customer support?
A: You can contact our friendly support team through the “Contact Us” page on our website or by emailing us at Support@kintish.shop. We’re always here to help!
ORDERING AND SHIPPING
Q: How do I place an order on Kintish?
A: It’s easy! Just browse our latest collection, select your favorite pieces, and follow the secure checkout process to complete your order.
Q: When will my order be shipped?
Handling Time: Orders are processed within 1–2 business days (Monday to Friday).
Transit Time: Most orders arrive within 4–6 business days.
Cut-Off Time: Orders placed after 5:00 PM (EST) are processed the next business day.
Total Delivery Time: Typically 5–8 business days including processing and shipping.
Q: What are the shipping costs?
A: Our shipping cost is free.
Q: Can I track my order?
A: Absolutely! Once your order has been shipped, you’ll receive tracking details which you can use on the “Track Your Order” page of our website.
Q: What payment methods does Kintish accept?
A: We accept a variety of secure and convenient payment methods including:
Credit & Debit Cards
- PayPal
- Venmo
RETURNS AND EXCHANGES
Q: What is Kintish’s return policy?
A: We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery. Full details are available on our Return Policy page.
Q: How do I initiate a return or exchange?
A: Just head over to the Returns section on our website and follow the simple steps. Our support team will assist you every step of the way.
Contact Information
Business Name: Kintish
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday To Friday)
Business Contact: +1 (281) 867-0848
Business Email: Support@kintish.shop
Business Address: 1119 Coolidge Dr, Laredo Texas 78046, United States